At MyCaseBuilder, we believe everybody deserves second chance.

To redeem your Do-Over Protection, please fill out the Return Authorization Form here.

Please include the following in the comments/questions section:
  • Original Order Number
  • Original File ID
  • What You're Returning (Base Foam Only, Case with Foam, Other)
  • Additional Instructions and Redesign Description
Once we approve your request we will email you with additional instructions including:
  • Your Return Authorization Number
  • Instructions for returning your unwanted foam
  • Instructions for creating and naming your new design
  • Instructions for authorizing us to move forward with fabrication of your new design

PLEASE NOTE: All special fabrication instructions you may have will be able to be provided at this point.

If you have any questions about the Do-Over redemption process, please don't hesitate to contact us.